DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. Chicago, IL 60604 HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. No. Room 4436, Washington, DC 20220 (202) 622-1090 (202) 622-2151. Espaol 1-401-272-8090. GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. Visitwww.okdhslive.orgto apply for or receive information about assistance including Energy Assistance,Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. (646) 428-3860 As of September 2022, DHS OIG officials said they were in the process of developing a policy that would govern the Office of Integrity, which was established in April 2021 and includes the Audits and Inspections Quality Assurance division. Listing of key contacts organized by component agency. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. Western Region Gary Whitman, Acting Regional Inspector General for Audit The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603 . Kansas City, MO 64106 A President-appointed Regional Director leads each office. HHS Headquarters. In June 2021, we reported that DHS OIG had a July 2019 directive about strategic planning, however DHS OIG had not been implementing the directive to develop strategic plans or other organizational performance management processes. (LockA locked padlock) DHS OIG agreed with this recommendation. Visit www.okdhslive.org to apply for or receive information about assistance including Energy Assistance, Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions DHS OIG agreed with this recommendation. One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. EMAIL: dhs-oig.officepublicaffairs@oig.dhs.gov. Need help applying for benefits online? In October 2021, DHS OIG officials said they were evaluating the necessary frequency of refresher training for all managers and noted that they plan to align routine training with their updated performance management policy, which was completed in November 2022. > About Officials demonstrated the dashboard's capabilities-such as visualizing comparisons of current project timelines against standardized goals based on project type (e.g., audit, inspection/evaluation). A .gov website belongs to an official government organization in the United States. Yes No Below you fill find contact information for those offices. He provides executive level leadership to headquarters and the field, including three regions, 20 LE/FAMS field offices, the Visible Intermodal Prevention and Response Program, and senior-level training staff detailed to the TSA Academy, the LE/FAMS . (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. OIG (OA) Field Office. We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. > IEA We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. We will continue to monitor DHS OIG's efforts to address this recommendation. In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Students in Energy Efficiency-Related Field Resources for Weatherization Operators . To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022 Fax: (212) 908-9035, Phone: (415) 355-2740 For more information, see our USCIS Visitor . Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. We will continue to monitor DHS OIG's efforts to address this recommendation. Atlanta Resident Office Atlanta Federal Center 61 Forsyth St. SW Suite 16T94 Atlanta, GA 30303Phone: (470) 645-6000Fax: (404) 331-3338 Boston Field Office Thomas P. O'Neill Federal Bldg.10 Causeway St.Suite 1001Boston, MA 02222Phone: (617) 565-8200Fax: (617) 565-8222 Bridgeport Resident Office Brian McMahon U.S. Receive the latest updates from the Secretary, Blogs, and News Releases. If you have contacted other . > Regional Offices. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. Region covers Arkansas, Louisiana, Oklahoma, and Texas. News and Announcements. DHS OIG agreed with this recommendation. New York, NY 10005 Our diverse team of oversight professionals are . OIG Strategic Plan Department of Homeland Security Office of Inspector General Strategic Plan 2022 - 2026 0 1 2 3 4 Previous Pause Next COVID-19 Update Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. We will continue to monitor DHS OIG's efforts to address this recommendation. In January 2023, DHS OIG issued an updated report review directive. Menu; Search; En Espaol; Contact; The OIG is led by an Inspector General who is appointed by the President and subject to Senate confirmation. Denver Field Office - Colorado 1244 Speer Blvd., Suite 604A Denver, CO 80204 (303) 844-0058 Dana McKay, Assistant Special Agent in Charge Phoenix Field Office - Arizona 2700 North Central Avenue, Suite 300 Phoenix, AZ 85004 (602) 507-6180 Damian White, Resident Agent in Charge Southeastern Region State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. Having a current performance management policy will better position DHS OIG to maintain a workforce that collectively possesses the core competencies needed to accomplish its mission. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 About DHS Contact Us DHS Mailing Address DHS Mailing Address Information on how to send mail to the Department of Homeland Security. Secure .gov websites use HTTPS The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. Office of Inspector General. Courthouse & Federal Bldg.915 Lafayette Blvd.Room 322Bridgeport, CT 06604 .
Actions to satisfy the intent of the recommendation have not been taken or are being planned.
,Actions that partially satisfy the intent of the recommendation have been taken.
,Actions that satisfy the intent of the recommendation have been taken.
, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. DHS OIG agreed with this recommendation. . Washington, DC 20230 202. Fax: (202) 616-4532, Phone: (202) 616-4620 (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. This office is critical for ensuring independent and objective oversight of DHS. 32 Old Slip, 26th Floor In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. Fax: (415) 355-2731, Phone: (520) 620-7390 Providence, RI 02903. In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. DHS OIG agreed with this recommendation. Check-In Office. Gary Whitman, Regional Inspector General for Audit Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. Fax: (703) 413-1833, Phone: (404) 588-3870 For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. This office is critical for ensuring independent and objective oversight of DHS. HHS Headquarters. A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. DHS OIG agreed with this recommendation. HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. Return to top. The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. Fax: (313) 226-4006, Phone: (915) 745-1654 We will continue to monitor DHS OIG's efforts to address this recommendation, including the use of time frame data to assess and report on annual performance over time. Fax: (202) 616-0271, Phone: (703) 413-1801 Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. The Office of Audits and Office of Inspections and Evaluations established standardized process for responding to DHS technical comments; they noted that they shared their planned approach with DHS and incorporated DHS's feedback into the process. (404) 974-9417 Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. These actions address the intent of our recommendation. 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. Share on . Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. Fax: (617) 748-3965, Phone: (312) 886-7050 DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. Select your region below for information on your Regional Office andRegional Director. Sacramento Regional Office (California) Official websites use .gov However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. Lisa Robinson, Assistant Regional Inspector General for Audit, New York City Regional Office (New York) DHS OIG agreed with this recommendation. In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. Dallas, TX 75201 Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). Oklahoma City, Ok73105 Home We monitored reports issued from June 2021 through September 2022 and confirmed that all reports contained a compliance statement to identify the appropriate professional standards. Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. (215) 656-6900 1010 Walnut Street, Suite 410 field office Share. DHS OIG agreed with this recommendation. Report Incidents In February 2022, officials said that DHS OIG's Office of Innovation has implemented a shared tracking tool for monitoring tasks related to GAO's recommendations. Philadelphia, PA 19107 (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. 2400 N Lincoln Boulevard Teri Lewis, Assistant Regional Inspector General for Audit JCK Federal Building Information and guidance about COVID-19 is available at coronavirus.gov. DHS OIG agreed with this recommendation. Office of Rehabilitation Services. The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. The other policy would establish the DHS OIG quality control and assurance program. Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue Congress enacted the Inspector General Act of 1978 to ensure integrity and efficiency in government. Such processes should include (1) developing a strategic plan that documents goals, objectives, and performance measures; (2) developing annual performance plans that translate strategic priorities into outcome-related goals, objectives, and performance measures; and (3) collecting and using data to assess progress as well as identify areas for improvements or corrective actions. Menu; Search; En Espaol; As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. DHS OIG agreed with this recommendation. 200 Independence Avenue, S.W. U.S. Department of Health & Human Services They noted that this Risk Register is undergoing leadership review. Field Office Location. HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: LaborOIGinfo@oig.dol.gov 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at LaborOIGInfo@oig.dol.gov . Office of Inspector General . (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) Region 3 Share sensitive information only on official, secure websites. : DHS OIG agreed with this recommendation. Looking for U.S. government information and services? The Inspector General also communicated this expectation in an agency-wide email. DHS OIG agreed with this recommendation. The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. In August 2021, DHS OIG officials said that the Office of Audits and Office of Inspections and Evaluations (formerly the Office of Special Reviews and Evaluations) have established target time frames and are assessing engagements against those time frames.Larry's Country Diner 2021,
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