This helps teams find long-term solutions . Is this happening now? You may beable tokeep the item you have found on the understanding that, if the owner comes forward, you must give it back. If an offence has just happened contact us by using our report an incident form. To ensure that all officers and staff understand their personal responsibility when using Northumbria Police ICT Systems there is an Acceptable Use Policy which they are asked to read. Teams work closely with local authorities, organisations, partners and residents to decide policing priorities. The recipient may not always be your local police force. In terms of declining satisfaction levels, a working group has been set up with an action . Please check station opening times here before you attend. If no further action will be taken, we will communicate this to you with a rationale for our decision. Anybody can report a hate crime including: The police will treat hate crime as a priority. Any person with a head injury or open wound which requires medical attention should go directly to hospital for treatment. Such actions may also constitute a criminal offence under Section 55 Data Protection Act 1998 and/ or Section 1 Computer Misuse Act 1990. Is the fraud happening now? If a crime is happening now or someone is in immediate danger, call, If you know the person (or persons) who has committed the fraud against you and the person is local* to you - report the incident direct to us by using our, belonging to a specific town or area where, If you're not sure who the person (or persons) that has committed the offence c. investigation will start. Hate crime is upsetting for victims and their friends and families, and creates hatred in communities. Alternatively, you can report a crime anonymously with Crimestoppersonline. Usually the officer will arrange for a letter to be sent to your last known home address informing you to contact Northumbria Police to arrange a collection. You can report fraud or cybercrime to Action Fraud 24/7 viathe online reporting tool. Please have the following information available, if possible. Northumbria Police Police Station Millbank, Station Road, South Shields NE33 1RR, United Kingdom Get Directions Phone: 01661 872555 Web: www.northumbria.police.uk Email: wallsend.npt@northumbria.pnn.police.uk Fax: 01661 868928 Facebook Profile: Visit Yelp Page: Visit Twitter Feed: Visit Instagram: Visit Youtube Channel: Visit Edit: Edit or Remove By providing your contact details this will help us verify the authenticity of the information and support you as quickly as possible if we need to. The outcome of your complaint will determine the service provided to you by the police as being either acceptable, not acceptable or the investigator could not determine the level of service. If a crime is happening now or someone is in immediate danger, call999. If you have lost an item of property, we recommend that you make reasonable enquiries in the area. Please have the following information available, if possible. ConfidentialReporting NumberPolice Integrity LineTel:0800 111 4444northumbria-confidential-hotline@northumbria.pnn.police.uk. We recommend registering your property for free at https://www.secureassetregister.com/en-gbit only takes a few minutes and could help you get your property back if it is lost or stolen. Non-emergency: textphone 18001 101 If the calls are indecent, threatening or obscene use our online form. For general enquiries text us on: 07786 200814. A Force Wide bulletin called The Standard continues to raise awareness and learning. Teams are made up of officers based in the area, supported by additional officers from the wider area. *. Your rights are in governed by those set out in the Code of Practice for Victims of Crime. What do you want to tell us? The position of the perpetrator should not be a barrier to reporting. Some reviews are handled by the Independent Office for Police Conduct (IOPC) and some by an Independent Review Officer (IRO) who is appointed by the local Police and Crime Commissioner (PCC). If so, pleasecall999now. If you are at all concerned your call could be traced, reassure yourself by dialling 141 before 0800 555 111, which blocks your phone number. People who are particularly vulnerable to such abuse include those suffering mental ill health, those with learning difficulties, juveniles, those who are drug or alcohol dependent, victims of abuse and victims of an alarming or traumatic experience. If the animal is dangerous or its actions could put others at risk, pleasecall999now. A lessons learned bulletin was circulated Force wide providing guidance on how to deal with persons who present in such a way. Whoever the victim, and whatever the crime, we will always put them first and give the best possible support, care and advice, Please note you will be contacted within 48 hours. Follow up my crime. We will take steps to make sure we gather all the relevant information and keep you informed throughoutthe process. A request for review received outside of the 28th day may not be considered. Non-emergency: dial 101 . A more appropriate process may be better suited to your needs and you will be advised of the one to follow for your issue. What happens if my complaint is deemed not reasonable to investigate? Get in touch using the online tool below. If the nuisance noise is from a single one-off event, please contact your local councilsNoise Team,who should be able to investigate and advise you on the next steps. If your report is disseminated to a police force you will be provided with the name of the recipient force. If so, pleasecall999now. Whether you're looking to report a crime, contact an officer or find your nearest police station you can do this online here - https://beta.northumbria.police.uk/contact-us/ You can also. Contact An Officer. through social media/ phone/ email, Kisses on end of messages (x) or other sexualised comments, Continued contact after an incident or case is concluded, Report via a third party agency (IOPC, Local Authority, Solicitor, Citizens Advice Bureau, other support agency or charity), Report via the Police Confidential Reporting Line. Other reflective learning identified the need to record clearly what areas had been searched. The Detroit Police Department and its 2,200 officers are responsible for policing Detroit's 139 square miles. In instances where detainees are drunk/ under the influence of drugs but are not deemed to be incapable, officers need to be confident that the person is fit to be transported to a custody suite and monitor their condition throughout the journey. Force Number . If you are hearing impaired, TTY service is available at 1-866-366-0004. If you are reporting a lost or stolen foreign national passport, please visit your local police station in person. Do you need support right away? Not if you dont want them to. Does it feel like the situation could get heated or violent very soon? Please note, if a passport or drivers licence is handed into the police station, they will be forwarded on to the DVLA or Passport Office. Corporate Development. Process the police complaints process may not be the correct one for dealing with your dissatisfaction. Get in touch today to find ", This includes: committing a sexual act, initiating sexual contact with, or responding to any perceived sexually motivated behaviour from another person; entering into any communication that could be perceived as sexually motivated or lewd; or for any other sexual purpose. Administer first aid where appropriate, in accordance with their training. Whilst young people are often perceived to be the main offenders, it covers a whole host of crime and behaviour, from inconsiderate parking to noisy parties. We use cookies to give you the best browsing experience. We will take steps to make sure we gather all the relevant information and keep you informed throughoutthe process. and Conditions, More Data matching allows reports from different parts of the country to be linked through analysis. If there's no immediate danger, use our online form. Unable to either walk unaided or stand unaided and have been unaware of their own actions, or unable to fully understand what has been said to them. Local policing teams are groups of officers dedicated to serving the community. By using this service you agree to the Terms and Conditions, found HERE. We treat all of the information that you provide in the strictest of confidence. If you find an item on private property, such as at a restaurant or business, you should hand it to staff as they should operate their own lost and found procedures. This can also be referred to as an expression of dissatisfaction. If you have been advised the relevant review body is the Office of the Police Crime Commissioner you can: You can request a review to Northumbria Police and Crime Commissioner online here. The tool will guide you through simple questions to identify what has happened and advisors are available on web chat 24 hours a day to give you help and advice if you need it. These include mobile phones,identification documents, weapons and war medals. DPD Media Request Form DPD TV/Film Pitch Request Form Social Media Disclaimer The Detroit . Use ABOUT to view terms. Of course, if you suspect an immediate danger pleasecall999now. If so, pleasecall999now. Because Crimestoppers is an 0800 number, calls are free from a landline and don't show up on a BT or cable phone bill. The fraud is happening now or the fraud has just happened. Specialist officers will assess your information and, where appropriate, investigate the website and work with partners to remove it. It is really important that you provide as much accurate information as you can. The officer or member of staff will be spoken to by their supervision to reflect on the learning raised by the complaint investigator. Crime. If you are reporting a lost or stolen foreign national passport, please visit your local police station in person. Do you need support right away? Required You will be contacted at least every 28 days with an update on the progress of your complaint. What happens after I report a concern to Action Fraud? If you continue as a guest you will only be able to receive updates by email or post. We will accept some found items, please visit an enquiry desk for advice or contact us on live chat. It may be investigated independently by the IOPC or it may be returned to Northumbria Police to investigate further. The NFIB is also hosted by the City of London Police. The Force will continue to improve its response and handling of missing persons in line with its up to date procedures and learning. Reduce/ Prevent breaches of the Data Protection Act 1998/ Computer Misuse Act 1990and the Professional Standards of Behaviour; Confidentiality. Please have the following information available, if possible. You will be contacted by the investigator to discuss your complaint allegations to ensure that your concerns are understood. If the animal is dangerous or its actions could put others at risk, please. When reporting online you will be given the option to register, login to an existing account or continue as a guest. Skip to content. Any other passports or driving licences should be reported directly to the Passport Office online or DVLA online. Read more:Understanding the boundaries PDF. The courts can also impose a more severe sentence than for a similar crime with no hate motive. Northumbria Police demands the highest standards of professionalism, honesty and integrity from its officers and staff. You can obtain a lost property reference number if you report your lost phone at secureassetregister.com. The types of items we may be able to help with include: We recommend recording any lost or found property at https://www.secureassetregister.com/en-gbor Report my Loss. Reports to Action Fraud are sent to the National Fraud Intelligence Bureau (NFIB) which assesses the reports in order to identity those cases presenting the best opportunity for police forces and other law enforcement agencies to investigate. Using one of the links below. If so, pleasecall999now. These include mobile phones,identification documents, weapons and war medals. If lost on public transport, we recommend you contact the operator. You can request a review against the decision made by the Force Assessor not to investigate your complaint on the grounds that it is not reasonable or proportionate. Is it an emergency? If it turns out to be nothing, thats good news. Please have the following information available, if possible. This update can be made through your individual account or through the Contact Us facility on the Action Fraud website if you have not registered with Action Fraud. Action Fraud is hosted by City of London Police as national policing lead for fraud. Follow up my crime allows you to contact the officer in charge of your case. Police Integrity LineTel:0800 111 4444northumbria-confidential-hotline@northumbria.pnn.police.uk, or email:countercorruptionunit@northumbria.pnn.police.uk. We ask everyone providing information to also give their name and contact details, but this is your decision. Anti-social behaviour is any aggressive, intimidating or destructive activity that damages another person's quality of life. You do not think that Northumbria Police made the right decision about whether an officer or staff member you complained about has a case to answer for misconduct, gross misconduct, or whether their performance was unsatisfactory. In an emergency always call 999. Contact An Officer : Online Services : Northumbria Police Home Our Services 0% Your details Incident What More Contact An Officer Your details In order for us to positively identify and assist you with your enquiry, we require the following information from you. This update can be made through your individual account or through the Contact Us facility on the Action Fraud website if you have not registered with Action Fraud. northumbria-confidential-hotline@northumbria.pnn.police.uk, countercorruptionunit@northumbria.pnn.police.uk, Accessing data on the force computer system. Please complete the form below or contact us using the other methods provided: Address Northumbria Police & Crime Commissioner 2nd Floor Victory House Balliol Business Park Benton Lane. This may be by additional training, mentoring or any other method deemed suitable. Teams are made up of officers based in the area, supported by additional officers from the wider area. Please have the following information available, if possible. Time your allegation is with regards to an incident that occurred so long ago that it would not be reasonable or proportionate for a serving officer or member of staff to recall the events or due to the passage of time and there is no evidence reasonably available to support your allegation. Call0300 123 2040Monday to Friday 8am - 8pm. Northumbria Police do not issue reference numbers for lost property. Do you need support right away? Contact your phone service provider, they should be able to suggest several ways to screen and block incoming calls. Email address *. You will also receive postal updates. In this case, please contact yourlocal councilwho should be able to investigate and take action if needed. If you find an item on private property, such as at a restaurant or business, you should hand it to staff as they should operate their own lost and found procedures. You can request a review to Independent Office for Police Conduct online here. During this discussion the behaviour or actions of the officer or member of police staff subject of the complaint, will be discussed and issues addressed. If you have registered on the Action Fraud system as a victim or proxy reporter, then you will receive automatic updates through your individual account. If so, please call999now. This squad have successfully completed an Teams are made up of officers based in the area, supported by additional officers from the wider area. Email address *. Littering or discarded drugs paraphernalia, https://www.secureassetregister.com/en-gb, Ive lost my phone and need a reference number for my insurance company, I had my property seized and want it returned as the case is no longer ongoing. You disagree with the action that Northumbria Police plan to take after investigating your complaint. Newcastle Office (Northumbria Cases) 0191 260 4200 Middlesbrough Office (Durham Tees Cases) 01642 204 500. It also includes people trespassing on railways and other private or industrial land. If you need a Spanish-speaking representative, wait until you hear the option in Spanish. This letter will usually contain a property reference number with details stating where to collect the property from. By reporting it when it happens to you, you may be able to prevent it happening to someone else. Should you choose to engage a Civil Asset Recovery Agent, you should update your Action Fraud report with their details. If you think you've been a victim of hate crime, you should report it as soon as possible. Are you happy for us to contact you regarding this report? Once reports have been recorded by Action Fraud they are assessed against Home Office Counting Rules, which are the standards against which police record crime. If the level of service provided by the police has been unacceptable, the following actions may be taken with the officer or member of police staff. Start A Live Chat. Is someone in immediate danger? If your intelligence requires an immediate response please dial 999. Inclusion and Community Engagement Manager Rebecca Croser Telephone: 0191 260 4215. We have a responsibility to prevent domestic abuse, protect against the risks of having domestic abuse perpetrators in police roles, and to protect all sections of the community from it. Please contactyour local councilwho will be able to investigate and advise you on the next steps. You will also help the police understand the extent of hate crime in your local area so they can respond to it better. Please have the following information available, if possible. Unsatisfactory Performance Procedure (UPP) this may be invoked due to an officers inability or failure to perform their role to a satisfactory level where there is no evidence of misconduct. It can include the following types of abuse: Domestic abuse can include harassment, stalking, female genital mutilation, forced marriage and honour based abuse. Please check station opening times here before you attend. If there's no immediate danger, use ouronline reporting form below. Can anyone find out that I contacted the police? You can make contact with the officer using our Seized Property Update form. The majority of police officers and police staff (including volunteers or staff contracted into police roles) are hardworking, professional and deliver an excellent service, however, sadly corruption of this kind does occurs in all forces and we all have a responsibility to prevent it and to protect all sections of the community, most notably the vulnerable. Trespassing considered to be antisocial behaviour covers those situations where people have entered land, including water, or premises without lawful authority or permission. The NFIBs systems assess reports of fraud and cyber crime which allows reports from across the country to be linked and piece together all of the information available to us, and helps to build a national picture of where these crimes are taking place. If youve witnessed antisocial behaviour of any kind, find out how to report it below. What happens if my complaint is investigated? Marketing This viability test is to ensure there are definitive lines of enquiry for a force, or other law enforcement agency to progress. Contact us : Northumbria Police Home Our Services About Us Your Neighbourhood Advice and Information Latest news Contact us How can we help? If you are at all concerned your call could be traced, reassure yourself by dialling 141 before 0800 555 111, which blocks your phone number. If you have a matter that requires local police action or assistance, please contact your nearest MSP post. Theyll most likely ask for the following: Use our online form. Crimestoppers will ask questions about the crime you have information on but will never ask questions about you. In this case, please contact yourlocal council,who should be able to investigate and take action if needed. Hate crime is upsetting for victims and their friends and families, and creates hatred in communities. Communications. Is the fraud happening now? You coulddo this by putting up a notice near to where youfound the item. You must provide either an email address or telephone number for a member of our team to get back in touch with you. Northumbria Police South Shields Police Station Millbank Station Road South Shields NE33 1RR. Please note all calls from Northumbria Victim & Witness Service will be made from a withheld number. If you want to report an incident, but you do not want to be identified to the police, call Crimestoppers on 0800 555 111. Domestic abuse is any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over who are or have been intimate partners or family members, regardless of sexuality. Whilst young people are often perceived to be the main offenders, it covers a whole host of crime and behaviour, from inconsiderate parking to noisy parties. out how we can help you! Dont forget to upload photos for free too! If you have lost the item in a shopping centre, pub, leisure centre etc., contact the premises directly. Reports are then triaged to determine those that are highest risk, threat or harm. The abuse of position for a sexual purpose is defined as:'Any behaviour by a police officer or police staff member (including volunteers or staff contracted into police roles), whether on or off duty, that takes advantage of their position as a member of the police service to misuse their position, authority or powers in order to pursue a sexual or improper emotional relationship with any member of the public'.This includes: committing a sexual act, initiating sexual contact with, or responding to any perceived sexually motivated behaviour from another person; entering into any communication that could be perceived as sexually motivated or lewd; or for any other sexual purpose. Contact Number Min 7, Max 18 Numbers (No spaces allowed) Other Number Min 7, Max 18 Numbers (No spaces allowed) . Is someone in immediate danger? Please have the following information available, if possible. First name *. The medical services at a police station are not equipped to provide the extensive care such detainees require.
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