It is an offence not to comply with this notice and if a pollution enforcement officer witnesses a contravention of the notice we will usually prosecute the offender. Also, with workloads the way they are nationally most Planning Officers simply dont have the time to deal with things as closely as they would like. 16 hours ago 16h Based in Croydon and edited by Steven Downes. That design is hideous and mirrors a template of square blocks going up all over the place with no regards to aesthetics and the surrounding area. I Love Croydon Reviews 12 . If you are a Council tenant or leaseholder please contact your Tenancy Officer or call 0208 726 6000. If the noise persists, we will attempt to visit your property at the times the noise normally occurs to witness a nuisance. Class B means of access to a highway. The court also said it would link a copy of its order to the Land Registry record alongside an expert report which identified the boundaries of Ms Zs property.. There is no discretion in that. The same complaint that the council had been sitting on for almost three months. Search Gumtree.com; Post ad ; Menu Login/Register Enter a location to see results close by . Which, for most reasonable people, might have been a starting point for a radical improvement in the councils care and attention to its tenants. The report said that a planning permission would not define the property boundaries. Public Realm Division, Pollution Team, 6th Floor, Zone A Bernard Weatherill House It failed to address the issues of the carers assessments, insurance and transition planning. Complaint Resolution Team Croydon Council, Floor 7 Zone C Bernard Weatherill House 8 Mint Walk, Croydon CR0 1EA or email us at: complaints@croydon.gov.uk Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; We are open for pre-booked appointments only Communal cleaning: The landlord explained that the caretaker was scheduled to attend weekly on a Monday COMPLAINT 202006413. Croydon man furious at neighbour having tree cutter over at 9am because it's 'ruined his lie in' Stop what you're doing and check out these cats that looks like vampires Croydon is an amazing and quaint beautiful town on the Savannah Highway in Queensland, make it part of your journey to Cairns or Tropical North Queensland. Call 999 if the crime is still happening or 101 to report a crime later. They remain so. It's how to get the most out of everything nearby. We will also ask you to keep a record of the noise and how it affects you on diary sheets for a few days or weeks, depending on how often the noise occurs. She has turned rogue and now only sides with developers. In January and February this year, Mr X sent the council three emails, chasing a response. How can a child go to school and do well educationally when their home is riddled with damp and is wet and leaking?, Hard lives: the flats in Regina Road have provided badly inadequate homes. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Woman arrested after four boys die in Sutton house fire, Nine months on and council tenants are still being ignored, a damning report from independent consultants found systemic failures and incompetence at the council and its repairs contractor, Axis. (53%) Messy Gardens or property. The complaints process - Stage 1 Once your complaint is received, the relevant department will aim to deal with it as quickly as possible. After further complaints from the resident the neighbour was issued with a Section 154 notice by the landlord ' s Public Safety Team. The Council confirmed that the developer must have served notice before making the planning application. But it said this was a civil issue and as such not a relevant planning consideration. doors being closed. Planning delivery has always been a weakness at Croydon Council and is the major factor in the recent referendum for a mayoral election. We risk assess reports of noise and prioritise complaints where more than one neighbouring address is affected. A neighbour said the situation is "upsetting and frustrating" as so many people are in need of a home. Boston Borough Council said it initially received a noise complaint about "a number of cockerels crowing" at a property in Wyberton West Road. However, Planning Departments have seen some of the biggest budget cuts of any Council Departments (although of course I dont know if this is the case at Croydon), so maybe its not a suprise that things are starting to fall apart at the seams. There was not, and has been no sign of any action by the councils planning enforcement officials. Where neighbours support local businesses and get updates from public services. Ms Z partially removed two of the three stanchions and left the third one standing complete. Its quite clear that theres a pattern of treating tenants like the problems that theyre living with are their own fault. Also the same problems with the complaints process they dont follow their own complaints process. Most councils have yet to confirm plans, with about a third indicating they may propose a 3% increase. Their reports are deliberately written in a dry, officialese. Would you please confirm that you have re-joined the Institute, or in the alternative, when you intend to finally remove any reference to your membership of the Institute from your Linkedin profile and elsewhere. The council also apologised to a couple who complained to the Local Government and Social Care Ombudsman. Noise nuisance. By STEVEN DOWNES, The shame that wont go away: the latest edition of Inside Housing magazine, featuring Regina Road and ITV News reporter Dan Hewitt. Image: Cleaner Croydon, CC BY-NC-SA 2.0. Sack an executive and use that money.. Because Alison Butler tied them in to a contract renewal with Axis. Croydon council has declared effective bankruptcy for the third time in two years, saying it faces an "existential question" after collapsing under the weight of a "toxic debt burden . Your Croydon's Tweets. There was understandable disgust and anger, from the Riddlesdown RA members as well as the long-suffering Newlands, that the council had left it so long before introducing this new excuse for the already totally unacceptable and disrespectful delays. This report simply relates what the Local Government Ombudsman says. CR0 1EA. I think there has been a breach of planning control near my property and the council has not taken enforcement action. We are committed to making our website accessible to all visitors. This DCP supplements and supports the Ashfield Local Environmental Plan (LEP) 2013. The CLP application, which amongst things includes articulated lorries drawn half-size and site cabins positioned in areas due to be protected during construction (for the sake of the one remaining tree), has quite rightly not yet been approved. Considering what was now occurring on the sites next door and opposite, disgust is probably too mild a word. However, I cannot see that a lot of what they are accused of here is entirely within their control, and they do not appear to be significantly worse than many other Planning Departments (although admittedly may be a bit too relaxed regarding over-development). Long-term damage: the unlawful demolition of 89 Hyde Road could lead to the unironically named Quantum Homes to build a block of nine flats on this junction, When senior officials in Croydons planning department refuse to acknowledge their own serious errors, can residents rely on the councils complaints system? I argued that the decision to give this undertaking any weight when determining application 20/00108/FUL was another error of law and further reason why Townsends decision notice could and should be seen as unlawful. It's all public. Hope Thrift Bellgrade, Accountability stopped in public service with William Whitelaw and the Michael Fagan incident. But even as the Newlands were being forced to cope with all the nonsense and nuisance next door, they were faced by the prospect of yet another block of flats right across the road from them, at 89 Hyde Road. Make a complaint. Hide, Send feedback directly to the content team using our website feedback form. As well as sending your report to the council, we put it online, so everyone can see where the recurring litter hotspots are in your neighbourhood. Read more: Croydon shamed over dangerous squalor in council flats From your message it appears that there was some dispute over whether notice was served on you. 15, Navrang Industrial Society, B/H Sarvodaya Petrol Pump, Sosyo Circle, Udhna - Magdalla Road, Surat - 395002, Gujarat, India. I have used the service on many occasions and found it very useful with prompt response to most complaints. We no longer operate an out of hours service, Births, deaths, marriages and citizenship. Environmental health officers spoke to the owners . 25.6K Followers. If you are a tenant or live in a strata scheme you may have other options for . . Not if the latest development fiasco in Riddlesdown is anything to go by, says STEVE WHITESIDE. Croydon Councils antisocial behaviour officers have been busy helping residents in their battle against criminal and offensive neighbours, successfully securing a number of Premises Closure Orders (PCOs). The Ombudsman says that the council has accepted its findings, and will pay Mr X 750 in recognition of his distress, time and trouble, and pay 500 to Mr Y, with apologies to both. This was a blatant breach of Condition 15 of the planning permission, which was meant to prevent any work on the trees during the bird-nesting season. The decision notice on the 89 Hyde Road block of flats was signed off by the councils head of development management, Nicola Townsend. I would put out a plea to maybe cut the officers a bit more slack, particularly the ones, at my lowly sort of level, that are not managers, have no control over how many applications they are allocated, and also have no real control over the policies they are required to apply, or the Planning Laws that govern their powers. It confirmed it had written to the neighbour after the residents initial report of him urinating down the drain and the tenancy team would continue to monitor the area. Heather Cheesbrough, the six-figure salaried council exec in charge of the planning department, recently lectured elected councillors, telling them that, All the planning officers in the team have the highest personal integrity and professionalism.. Heather Cheesbroughs standard response is to convert residents letters, without their agreement, into formal complaints effectively kicking them 5 months down the line. To contact us, please email inside.croydon@btinternet.com, elderly couple who have lived at 96 Hyde Rd for more than 50 years, to, Help to support our genuine local and independent journalism, Council chiefs accused by MP of being on side of developers, Council planners 3-month delay over Sanderstead complaint, shed just organised herself an escape plan from Fishers Folly with a new job in Redbridge, Regulation 122 of the Community Infrastructure Levy Regulations 2010, Developers given free rein from a council with no controls, Feeble planners allow builders to get away with (tree) murder, You can support Inside Croydons news-breaking independent local journalism. Choose the service you want to make a complaint or give us feedback about. London. If your neighbour is a tenant, you could contact their landlord. As far as I can see, Ive received nothing back so Ill take that as a No then. The council respond directly to you with further enquiries or to update you as the rubbish is cleaned up. A ward councillor, Lynne Hale, spoke at the meeting and raised a series of concerns regarding the overdevelopment of the site. Croydon Council. Contact the police if your neighbour is breaking the law by being violent or harassing you. This article really sticks the boot in, but no Planning Department has the legal power to defend private land rights. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Croydons director of planning and strategic transport in November 2020 was Heather Cheesbrough, though she, too, may have been a little distracted from matters in Croydon, as shed just organised herself an escape plan from Fishers Folly with a new job in Redbridge. Block by block: Quantums proposed five-storey block of flats for Hyde Road, a street of two-storey homes. In June 2019, the council contacted Ms Zs planning agent querying if she had presented the correct certificate. Utter incompetence and no one ever held to account. This included the garage under construction to the south of the plot. But lawyers who get fees from boundary disputes will oppose this, Having reliable and continuously updated INTERNAL plans of all properties should also be an additional (but separate) part of fire safety improvement post Grenfell. If we prosecute we will normally apply to the court to have the equipment permanently confiscated. They complain the council should not have given Ms Z planning permission to build on their land in January 2020. The only responsibility the Planning System has is to ensure that correct notice has been served on land owners. The council invited Ms Z to apply for planning permission retrospectively, which she did 12 months later, in May 2019. We plan to continue to shine a light on the treatment of tenants and the conditions they are living in, and keep questioning what is being done about it., Read more: Only 10% of council housing repair jobs ever get checked Wooden and mesh fences can rot away. Contact details of agencies and organisations which can help with anti-social behaviour. The complaint included reference not only to the unlawful tailpiece but also to what I maintain were misleading statements made by the applicant, the agent and council planning officials alike leading up to the committees decision. If you think your neighbour's making trouble because you're transgender or because of your disability, race, religion or sexuality, it could be a hate . There is a culture of not taking their complaints seriously., And Hewitt has a worrying message for Croydon Council and other social housing providers who fail their tenants. Attribution. Noise is the largest cause of complaints to local authorities. But with this report, it is impossible not to imagine the impartial, objective observer drafting it raising their eyebrows while muttering aloud, They did what??!!. But this was changed to general boundaries in 1875 which are only indicative and open to challenge. To reduce noise nuisance from houses and premises, the law defines a maximum amount of noise which is acceptable during night hours. The parish council said it found vehicles travelling in . , No answers of course, from anyone. https://insidecroydon.com/2021/10/05/director-of-plannings-bogus-claim-over-institute-membership/. On July 3, I was phoned by Mr Newlands, who told me that all the trees on the site were being cut down. London. A London borough has been told to pay out 1,000 apiece to an autistic man and his mother, who cared for him, after it failed to properly support them causing stress, anxiety and a breakdown in family life. And while some of the ill-served residents have been moved out or been promised new accommodation away from Regina Roads badly maintained flats, the notion that repairs are being conducted any more urgently or efficiently are belied by photographs of the blocks. And theres a culture of not actually listening to what theyre saying. croydon council complaints about neighbourssunshine coast regional district real estate Comments Off on croydon council complaints about neighbours June 9, 2022 Noise is the largest cause of complaints to local authorities. 3 1 March 2021. Night hours. The Ombudsmans report explains that Ms Z had been seeking to build a garage since around 2016. It then adds, in what appears to be especially restrained understatement: One day after the court granted this order the council approved the planning application at the crux of this complaint.. The council found the size of the garage then under construction exceeded that allowed under permitted development rights, where a developer does not need any planning permission. Perhaps the members of the councils planning committee were still in a state of shock. Before making a complaint to Council first discuss any noise issues with your neighbour, or the person responsible for the noise. Croydon Shire Council PO Box 17 Croydon QLD 4871 (07) 4748 7100 (07) . On that basis, on June 17 I added to the complaint claiming that the s106 contribution described does not satisfy the legal requirements. It will take only 2 minutes to fill in. It took the council another two months to reply six months after the original complaint had been lodged. Inside Croydon understands that council tenants affected by the neglect and disrepair of their homes had not been given the courtesy of first sight of the report.. Councillor Ali - who, after six weeks, has yet to fulfil her promise to meet in person . In the interests of openness, I have worked for 2 Council Planning Departments (not in London). A Croydon flat where the tenant subjected her neighbours to fighting, knife threats and excessive noise has been shut. Talk to your local police about ongoing crime and anti-social behaviour issues: Contact your police safer neighbourhoods team, NEW Help improve this site by Find a studio-flat in South East London, London on Gumtree, the #1 site for Residential Property To Rent classifieds ads in the UK. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. I also note that under Licenses and Certifications your Linkedin profile STILL includes CMLI though as you know, I was informed by the Landscape Institute (in November 2020) that you had not been a Chartered member since May 2013! The condition of the neighbours trees and vegetation. Fifteen million Brits plan to celebrate the Queens 70-year reign wi Normally a Councillors mail bag is full of important, but not life threatening, mail and emails regarding missed bin collections, planning issues and complaints about noisy neighbours. 13 July 2021. . And there are worrying signs that little has yet changed. If you have a company vehicle, a copy of the vehicle registration papers and a letter from the company stating that you have sole use of the vehicle and that it is normally parked at this address. The property is in a great condition, and ready to move in. At just after 4pm on July 7, I received an email from a corporate resolution officer at Croydon Council telling me that in order to progress the complaint investigation, the planning team needed to be sent signed authorisation that the Newlands had asked me to act on their behalf in the complaint. Yellow signs backing a campaign against a new development can been seen in the tree-lined street of Pollards Hill South. The hours of service are: Monday to Wednesday. Unlawful (and extensive) excavation works has thereby been allowed to continue (by default), necessitating large lorries using adjacent roads, the control/management of which the CLP was meant to control. He and Mr Y will now incur more time, trouble and expense in returning to court to seek a further order for removal of building work. The Planning department can advise on height of wall needing Planning Permission (PP) , which will depend on whether the wall is alongside a highway. As Inside Housing puts it, Many residents in the block and in another across the road had repeatedly complained Two years continuous noise nuisance, making life unbearable for a neighbour undergoing chemotherapy, has ended with a three-month closure order on an Upper Norwood flat. To make a complaint, please use the online form below. A person can complain of nuisance if damage is caused by a substantial and unreasonable interference with the private right to use and enjoy one's land. If the dispute involves a statutory nuisance (something like loud music or barking dogs), you can make a complaint to your local council. The Government is introducing many improvements at the Land Registry but is not addressing the status of plans. The you can get help for rough sleepers through StreetLink. Show Over a hundred years, maybe 33% of the countrys existing properties would come up for renewal. When the law is broken there must be legal redress against the vandals (developers) and where the council fails to take action against those responsible for such failure. There is room for learning and development and training that supports you to do your job. In the instance the council agrees with you, and the noise is a deemed a "statutory nuisance" (ie that it is a nuisance under law), they can issue an "abatement notice" which tells your neighbour that unless they stop they will be prosecuted and might end up with a fine of 5,000 for domestic premises and 20,000 for industrial or .
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