I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. . 5. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Eventually I had to go through my credit card company to dispute the payment for tickets. 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. Then confirm "Reset Network Settings". I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. Then I heard nothing else from support. Please answer. And they had no answers for me. Please help! Also, it makes no difference if you use AXSTickets or the website. Please fix this and I hope there is no other fans that will experience the same thing as me. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Reply from AXS USA. I know to use PayPal goods and services since it has buyer protection. So if you find that your tickets have disappeared it seems there's no need to worry. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! DO NOT USE THIS COMPANY! I hope I either get my tickets back to sell them or just get my money back.. Ive already contacted AXS help& support center couple days ago but still havent got a response.. Im probably not gonna purchase e-tickets again, should of chosen the paper tickets through mail.. learning experience, next time I know better. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. My recipient never received an email with the shared ticket (definitely input the email address correctly). Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) AXS connects fans with the artists and teams they love. Once there, it was another 40 minute wait (missing one band), before they could get in! Even just a lil tickets under revision or similar would be fine. Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. Nyman Subscriber 7 Subscriber Ne perdez plus votre temps chercher votre billet pas cher ou votre trajet le plus rapide ou avec le moins de km, Mappy vous permet de comparer tous les modes de transport et tous les horaires pour votre itinraire de Aix-en-Provence Saint-Maximin-la-Sainte-Baume. Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. Cheers! I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. I had to try get them on chat again and never got to talk to anyone. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. And why did I pay such exorbitant surcharge fees for THIS experience? Press J to jump to the feed. Gave my son a number to call: 45 minute wait. Two of the ticket were bought together and the other was bought separately. How you have this market largely cornered is beyond me. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. THANK YOU! Entering The Venue How do I get into the venue? I would rather be told the truth than a lie, after reading other reviews I see its a big issue. To resolve AXS Tickets network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). Now, tell me why this is happening. AXS Tickets does not seem legit based on our analysis. Get The Big To-Do. I have the app and have refreshed, but my tickets are not there, please resend. This also did not work. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. I have no problem logging in to my axs.com account on my computer. find great events near you, buy 100% official tickets, sell your seats if you Hi Lennie, Thank you so much! All Reviews Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. Worked last week when I checked. Downloaded AXSTickets no tickets. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. And that was after the minutes that passed by before I actually set the timer. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. Thankfully I checked it first thing this . Tickets from one order are there, the other order isnt and I havent received two emails either. Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. I have the confirmation email from AXS so I know I'm using the right email. When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. They wont honor a refund, but the tickets will be good for whenever the show is postponed for. My daughter ending up unable to transfer her tickets, so lost over $100. What is wrong with the App, if I delete it and reinstall will I lose my tickets? Now, put your network on 4G e.g. With the AXS app, you can. Its super easy. I used my Facebook account, which needed a re-login, but thats fine. Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. What is a Pre-sale? AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. For more information, please see our I show up to the event very early, just in case, and no one at the venue said anything. How do I get a pre-sale password? Purchased tickets in October of 2021. If they have a 2* rating, why did you sell through them? 2 x tickets available, good seats in section B2. AXSTickets is one of the most frustrating things I have ever experienced. Hooray!But it forgot who I was and told me to create an account again. AXS App: Selling Tickets Share So, please do yourself a favour and buy from the venue direct. Where are my tickets? This is for London (October). The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. Plans can change. We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. NOTHING. You dont care about customers or their needs and it shows in all of your actions and words. AXS tickets can vary in pricing depending on the size of the venue. The show is tonight with no way to access my account or update my password. Ainsi faites des conomies sur le cot ou la dure de votre voyage, en trouvant le trajet Aix-en-Provence Saint-Maximin-la-Sainte-Baume adapt vos besoins. I had no trouble signing in and viewing my tickets at that time. WHY cant they just refund my credit card and WHY is it they dont want my cr card #? We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . ~VP, Contact Center. BUY THE PERFECT. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. Yet I do not have my tickets or any co formation. They replied that it happens quite often and therefore there should be no need to worry :-). Slow to respond and when they do it has nothing to do with the issue expressed to them. I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. I kept being redirected back to the beginning to try again with the prompt saying saying Something went wrong. AXSTickets currently states that the tix were transferred on March 14, 2019. See all 9 articles Ticket Order Help Tap for tickets to see the artists and teams you love. came back about a week later and had sold 3. well I got a deal about w8/w9 forms to fill out out but all I got was a continuation to spin when I tried them. They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Mine kept giving me the incorrect password error when I knew it was correct. Your real card info stays hidden. To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. So purchasing through the website and AXSTickets doesnt work - even with all their tips. If you have just bought your tickets and aren't seeing them in your account, hang tight! I can log in to the website, but not the mobile app. First of all their customer service is terrible. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. Apparently only 2 people actually made it to the meet and greet that day. Tickets never arrived (not the first time this has happened with me). Even the emails disappeared. After several tries, the link DOES NOT WORK. The tickets were $300 too. EASILY SELL YOUR TICKETSPlans can change. I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. AXSTickets is a hassle to get tickets, first off I had to login multiple times and it made me worried that my tickets will not be there. Cookie Notice Create an account to follow your favorite communities and start taking part in conversations. Same here! Been having a major problem with this app since OCT 2021. I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . I rather print out my tickets or use primary ticket apps. I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. So do not buy from them unless you have a printer and are semi computer literate. So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. Peter Kay tickets - London 02 many dates !! Im trying to sell the missing order as it was made in error. Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. I placed two orders for tickets at the same event. This Clears both data and cache. AXSTickets communications are confusing. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. I recommend the creators of AXSTickets fix the facebook login issue and make sure users dont need to login each time they need to access their account in AXSTickets . They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. cant go, and more. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. AXS Ticketing & Mobile Delivery. Instead it shows AXS mobile ID and QR code for it. Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. Nope. I had to get on my phone. Wondering if they took them off to change dates. If they pay you now, there's no insurance for them if the new owners are refused entry. Up To 25% Off Your Bookings + 50% Off For Kids' Tickets. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. I cannot view my tickets. Glitchy, redundant and worthless app that doesnt work if you are WiFi or VPN. Must have been a blip. BAKERSFIELD, Calif. (KERO) Tickets are available for the Bakersfield City Ballet's production of "Swan Lake" at the Historic Bakersfield Fox Theater. I buy tickets on other companies and never have problems like this. This is how I was tricked into buying more tickets. Then the final queue starts for buying tickets. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. Its all a fan needs, all in one app. Thats not all! Created an AXS. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I understand the whole situation is a mess but there must be a better way to handle it than to take the tickets off/not give access entirely imo. My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. Then AXSTickets froze, so I killed and restarted it. Have had a variety of other problems in the past, particularly with tickets not displaying. I have to agree with everyone here, on the catastrophy of this AXS App. Keep a watchful eye on axs.com and remember to utilize the offer: Up to 25% Off Your Bookins + 50% Off For Kids. This telling me time and time again, that I had NO EVENT COMING. Panic over. Sports and arena events will usually be the most expensive with the best seating options topping $150. The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. I tried to get tickets for a t was in demand found a couple of good seats and tried to check out. Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. Something told me to go on the actual website. Very disappointed. Even the emails disappeared. They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. With the AXS app, you can I logged in and it said I had no purchased tickets and no events. I was worried that they had been cancelled for some reason after reading that it has happened to others. I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. They show up on website though. These tickets were EXPENSIVE and a gift for my teen for her birthday. The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. However in my app it still shows that I have two tickets. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. Press J to jump to the feed. I can't even get into the the app on my phone. I cannot access the tickets I just bought! Go back to "Settings" "Connections" "Mobile Network" "Network Mode". At that point Im told it is cookie related and I cant proceed in Safari without changing my settings. On buying some items, every consumer can just put in a small quantity of money. What a stupid, stupid product decision. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. There was a message saying if I dont see my tickets to verify my email. If so, how? Is it Legit? This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Doe. Hi all, just a bit of info in case anyone has a similar issue to me. This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Don't know why it won't work. Official Tickets and Your Source for Live Entertainment | AXS.com I have deleted data and cache to no avail. Also, it is not loading any events. Twice this week my family has tried to transfer tickets from one AXS account to another. After entering credit card info (correctly) the next button never lights up to proceed to billing address. Adding tickets to Wallet is a must, and sending/revoking needs major help. I was on hold for over an hour and one of their representatives hung up on me so i emailed them and then called back immediately after and was on hold for yet another hour. 39,8 km. So after waiting in line I had to go to another line for printed tickets. Just buy straight from the venue! After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. Continuer sur 950 mtres, Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres, Prendre droite et rejoindre DN7. Buying Basics How can I buy tickets? Again, got AXS Tickets "Mobile Data" "Allow Background Data Usage". Its all a fan needs, all in one app. Also happy to meet in person if you'd pr Got 2 tickets for Peter Kay 18th of feb at the O2 . The use and ease of AXSTickets was phenomenal. AXS Account Your Account My tickets are not in my account? The websites attached to AXS app should just let people access their tickets from their emails (like they used to before this whole app craze) since AXSTickets has so many issues that you cant even get to them. I went back to AXSTickets and they were there. "Swan Lake" tells the story of a young .
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